The Impact of Social Workers in Healthcare Crisis: Closing Gaps in Patient Care

Abstract

Social workers have a crucial role in tackling the social determinants of health (e.g., income, education, nutrition, and housing), which significantly influence health outcomes and inequalities worldwide. Their position is widely seen as vital, particularly during medical crises, as non-medical variables intensify health issues. This analysis emphasizes their contributions to healthcare resilience during crises, including crisis intervention tactics, mental health support, systemic advocacy, and addressing patient care disparities. This analysis highlights the necessity for a cohesive strategy in patient-centered treatment, informed by evidence from the COVID-19 pandemic and broader healthcare frameworks. Social workers improve health system efficacy through care coordination while also tackling disparities and offering emotional support to patients and families in times of crisis. World Health Organization, social workers, patient care.