The Impact of Job Burnout on the Performance Of Paramedics in the Saudi Red Crescent in the Makkah Region

Abstract

The study aimed to explore the impact of job burnout on the performance of paramedics in the Saudi Red Crescent in the Makkah region. The research employed the descriptive-analytical method to achieve its objectives, with the research population consisting of all employees at the Saudi Red Crescent Authority in the Makkah region. The study sample included 236 individuals, and the questionnaire was used as a tool for data collection. In light of the findings, the study reached several key conclusions, There is negative moderate significant relationship between the emotional exhaustion dimension of the work environment and the performance of paramedics working for the Saudi Red Crescent Authority in the Makkah region. There is positive strong significant relationship between the (Reduced Personal Accomplishment) of job burnout on the performance of paramedics in the Saudi Red Crescent Authority in the Makkah region. There is negative moderate significant relationship between the (Depersonalization) of job burnout on the performance of paramedics in the Saudi Red Crescent Authority in the Makkah region. and based on these results, the study recommends the following: Implement psychological and stress management support programs. These should focus on helping paramedics cope with the high emotional demands of their jobs, providing mental health resources, counseling services, and stress-relief techniques to mitigate burnout. Offering continuous professional development, training, and career advancement opportunities could improve job satisfaction and reduce feelings of burnout. These initiatives should be tailored to different education levels and job titles to better align with paramedics' career trajectories. Encourage a collaborative and supportive work culture that strengthens team relationships and provides peer support. Recognizing paramedics for their contributions and accomplishments can boost morale.