The Impact of Financial and Moral Incentives on the Performance of Paramedics in the Red Crescent Society of the Makkah Region

Abstract

The study aimed to identify the impact of financial and non-financial incentives on the performance of paramedics in the Saudi Red Crescent Authority in the Makkah region. A descriptive-analytical approach was employed to achieve the study objectives. The study population consisted of all paramedics, emergency technicians, and administrative staff at the Saudi Red Crescent Authority in the Makkah region. A sample of 234 individuals was selected from the study population. A questionnaire was used as a data collection tool. The study arrived at several key findings, the most important of which are There is positive moderate significant relationship between financial incentives and the performance of paramedics in the Saudi Red Crescent Authority in the Makkah region. There is positive moderate significant relationship between non-financial incentives and the performance of paramedics in the Saudi Red Crescent Authority in the Makkah region. There is no significant difference in the responses of financial incentives in the Red Crescent Authority from the perspective of employees in the Makkah region according to educational level. In light of these findings, the study recommends the following:
The SRCA should consider revising and enhancing its financial incentive structures to align with paramedics' expectations. Given the positive correlation found between financial incentives and paramedic performance, further development in this area could lead to improved overall effectiveness. Regular salary increments, bonuses based on performance, and additional allowances should be considered to maintain high motivation levels.
A periodic review mechanism should be implemented to ensure that financial incentives remain competitive within the industry, taking into account inflation, the cost of living, and the demands of the paramedic profession.
It is recommended that the SRCA expands the availability of opportunities for paramedics to engage in continuous professional development (CPD) activities, such as workshops, certifications, and specialized training programs. Increased access to educational resources and leadership development opportunities will foster a greater sense of career growth and satisfaction.