The Effect of Job Satisfaction on the Productivity of Paramedics Working for the Red Crescent in Makkah

Abstract

The study aimed to investigate the effect of job satisfaction on the productivity of paramedics working for the Saudi Red Crescent Authority in the Makkah region. To achieve the study's objectives, a descriptive-analytical method was employed. The study population consisted of all employees of the Saudi Red Crescent Authority in the Makkah region, and the sample included 310 employees. A questionnaire was used as the primary tool for data collection. The study revealed several key findings, most notably: The productivity variable demonstrated a high level of commitment among respondents, with an average score of 4.33 and a standard deviation of 0.54. The statement "I am committed to following the policies and procedures adopted by the Saudi Red Crescent Authority" ranked first with a mean of 4.52, reflecting a strong adherence to organizational guidelines. Conversely, the statement "I am always ready to work outside of regular hours when needed" received the lowest score (mean = 3.32), suggesting a lower willingness to work beyond regular hours, possibly due to concerns related to work-life balance. The independent variable (job satisfaction) accounted for 7.7% of the variance in the dependent variable (level of productivity), as indicated by the adjusted coefficient of determination (Adj. R² = 0.077). The overall effect of the independent variable (job satisfaction) on the dependent variable (level of productivity) was statistically significant (F = 26.895, Sig. = 0.000). Furthermore, the analysis showed that job satisfaction had a significant impact on productivity (ß = 0.225, t-value = 5.186, Sig. = 0.000). Based on these findings, the null hypothesis was rejected, and the alternative hypothesis was accepted, confirming that there is a statistically significant relationship between job satisfaction and productivity among paramedics in the Saudi Red Crescent Authority in the Makkah region. The study recommends the following: The Saudi Red Crescent Authority should increase the availability of scientific courses, workshops, and conferences to address the need for ongoing professional development. This will help paramedics feel more engaged and valued, potentially enhancing job satisfaction and productivity. Review and adjust working hours to better align with paramedics' needs for work-life balance. Implementing flexible scheduling or additional rest periods could reduce fatigue and improve overall job satisfaction. Reevaluate the current salary and allowance structures, particularly the infection allowance, to ensure they are competitive and reflective of the risks and responsibilities associated with the job. Consider implementing additional financial incentives or bonuses for paramedics who consistently demonstrate high productivity or work in high-risk environments.