Pharmacistin the Digital Age: Enhancing Healthcare Outcomes through Technology and Collaboration

Abstract

The present review aims to explore the evolving role of pharmacy technicians as healthcare transforms into modern digital technologies, as digital technologies and artificial intelligence (AI) are revolutionizing pharmacy operations. The integration of AI, blockchain, virtual and augmented reality (VR) and big data analytics has dramatically enhanced the efficiency and accuracy of pharmacy operations, from dispensing medications to patient care. Pharmacy technicians, previously confined to traditional roles, are now leveraging these innovations to improve medication management, enhance patient safety and improve healthcare workflow. This review discusses the various roles of pharmacy technicians, from preparing medications to collaborating with healthcare professionals, highlighting how technological advances are enabling them to contribute to patient outcomes in a digital healthcare environment.