Publics’ Perceptions of Community Pharmacists role in Patient Care Services

Abstract

This study examines public perceptions of community pharmacists and their evolving role in patient care services, highlighting the transition from traditional medication dispensing to a more patient-centric model. Despite significant advancements in pharmaceutical care, public awareness of the diverse services offered by community pharmacists remains limited, often leading to underutilization of these vital healthcare resources. The study emphasizes the importance of trust in the patient-pharmacist relationship, which significantly influences patient satisfaction and engagement. It identifies barriers to effective service delivery, including inadequate reimbursement structures, lack of appropriate facilities, and insufficient technology. Recommendations for improving community pharmacists' impact on patient care include enhancing education and training, fostering interdisciplinary collaboration, and leveraging technology to streamline services. By addressing these challenges and promoting the full scope of pharmacists' capabilities, the study advocates for a more integrated approach to healthcare that positions community pharmacists as essential members of the healthcare team, ultimately aiming to improve patient outcomes and public health.