Evaluating the Role of Healthcare Administration and Medical Records Management Personnel in Disaster Preparedness: Knowledge, Attitudes, and Practices in Saudi Arabia

Abstract

This study investigates the knowledge, attitudes, and practices (KAP) of healthcare workers in emergency medical services (EMS) in Saudi Arabia regarding disaster preparedness. A descriptive, analytical, cross-sectional design was employed, involving 287 healthcare providers working in emergency medical departments across Riyadh and Najran. The study aims to assess the readiness of EMS personnel to effectively respond during disasters, a critical factor in minimizing public health impacts. Data were collected using a structured questionnaire and analyzed using SPSS software. Results revealed a moderate to high level of knowledge (70.96%), positive attitudes (80.97%), and moderate practice (73.81%) among EMS workers regarding disaster preparedness.
Despite these encouraging findings, areas for improvement remain, particularly in the application of disaster response protocols and enhancing specialized knowledge. The study highlights the importance of continuous education, training, and practical simulations to improve the preparedness of EMS personnel in future disasters.
Specifically, this study underscores the vital roles of Healthcare Administration and Medical Records personnel in disaster preparedness. Healthcare administrators play a pivotal role in resource coordination, operational continuity, and leadership during crises. Similarly, medical records professionals ensure the accessibility, security, and accuracy of patient data, which is essential for effective decision-making during emergencies. Strengthening the preparedness of these specialized fields through tailored training programs and system integration is crucial for building a resilient healthcare system in Saudi Arabia