Implementation of the Technology Acceptance Model (TAM) in the Student Registration System (SIRAMA)
DOI:
https://doi.org/10.63278/jicrcr.vi.646Keywords:
Technology Acceptance Model (TAM), continuance intention, information quality, innovation quality, system quality, service quality, perceived usefulness, perceived ease of use, Structural Equation Modeling (SEM).Abstract
In order to assess the variables impacting Telkom University users' acceptability and desire to continue using the system, this research looks at how the Technology acceptability Model (TAM) was implemented in the Student Registration System (SIRAMA). The findings, which were obtained using a Structural Equation Modeling (SEM) technique, show that students' opinions of the system's utility and usability are greatly influenced by the quality of the information, innovation, and services provided. These opinions, in turn, have an impact on the students' desire to continue using the system. In particular, perceived utility and usability are how innovation and service quality affect continuing intention. However, there is no discernible relationship between system and information quality and continuing intention, either directly or indirectly through perceived utility or usability. The denial of system and information quality-related assumptions suggests a lack of knowledge of conventional quality measurements in technology adoption. These results demonstrate how crucial innovation and service elements are to boosting the educational sector's systems' sustained usage.
