An Integrated Business Model for Reducing Medical Errors in Healthcare Institutions: The Role of Administrative, Clinical, and Technical Teams

Abstract

Medical errors remain a persistent challenge in healthcare institutions worldwide, often resulting from systemic issues rather than individual negligence. This study explores the implementation of an integrated business model that combines the roles of administrative, clinical, and technical teams to reduce medical errors and enhance patient safety. Through a multidisciplinary approach, the model emphasizes leadership, interprofessional collaboration, technology integration, continuous training, and robust monitoring systems. The paper highlights the contributions of various healthcare professionals, including hospital administrators, nurses, family medicine physicians, laboratory specialists, and epidemiological monitors, in identifying risk factors and implementing evidence-based interventions. The findings demonstrate that a coordinated, team-based strategy significantly reduces adverse events, fosters a culture of safety, and improves institutional performance. Recommendations are provided to overcome barriers such as resistance to change and resource limitations, thereby supporting sustainable improvements in healthcare quality and patient outcomes.