Assessment of Determinants of Managerial Competencies among Healthcare Managers in Healthcare Hospitals from their Perspectives at KSA

Abstract

Background:
Competencies refer to an individual's knowledge, abilities, and behaviors that can contribute to an organization's competitiveness. Assessing managerial skills is crucial for continuously improving healthcare quality. The aim of this paper is to assess the abilities and importance of essential management skills at Makkah hospitals, Saudi Arabia.
Materials and Methods: A cross-sectional study was conducted at University Hospitals in Makkah, KSA. The survey included 219 clinical managers, representing a comprehensive sample. Data was obtained using a modified self-regulated questionnaire to measure clinical mangers managerial skills. Data was utilized to rank importance.
Results: Most of the sample (55.2%) lacked managerial ability, particularly in staff management, planning and prioritization, issue resolution, and finance management, but demonstrated strong communication skills. The managerial domains with the least importance are planning and prioritization, financial management, and leadership, whereas communication and problem-solving are significant. Managerial experience and certification significantly impacted self-assessment of managerial ability among healthcare managers.
Conclusion: There is a significant capability gap among healthcare managers. Strengthening management skills can lead to better and more sustainable healthcare delivery. To address the skill gap, there is need for suitable and further training and development.