The Impact of Work Environment on the Relationship Between Employee Satisfaction and Performance Quality: An Applied Study on Central Sterilization Departments in the First Jeddah Health Cluster

Abstract

The work environment is one of the most significant factors influencing employee performance and satisfaction, making it a central focus for studies aimed at improving performance across various sectors, especially healthcare. Healthcare is one of the fields that heavily rely on efficiency and precision, as the quality of services provided directly impacts patient safety and satisfaction. In this context, central sterilization departments play a critical role in ensuring the safety of medical procedures by providing fully sterilized equipment that meets the highest quality standards. However, the nature of work in these departments often poses significant challenges to employees, including high task loads and the pressures of working in an environment that demands constant precision and commitment.