The role of healthcare administrators, secretaries and social workers in ensuring equitable dental care for underserved populations

Abstract

Access to dental care remains a significant challenge for underserved populations, including low-income individuals, racial and ethnic minorities, and those living in rural areas. This review highlights the essential roles of healthcare administrators, secretaries, and social workers in promoting equitable dental care for these vulnerable groups. Healthcare administrators are key in developing policies and allocating resources that enhance service delivery while advocating for workforce development initiatives to attract dental professionals to underserved regions. Secretaries facilitate patient access by managing appointments, providing crucial information on services and financial assistance, and addressing potential barriers through effective communication. Meanwhile, social workers tackle the social determinants of health affecting dental care access, supporting patients in navigating the healthcare system and connecting them with necessary resources. By working collaboratively, these professionals can dismantle barriers to dental care, foster patient engagement, and contribute to improved oral health outcomes. This review emphasizes the need for interdisciplinary strategies to enhance access to quality dental services and achieve health equity for underserved populations.