The Role of Nursing Professionals in Crisis Management: Enhancing Patient Care and Support in Emergency and Mental Health Settings

Abstract

Nursing plays a pivotal role in crisis management to promote public health, provide patient care, and support communities during crises. Nurses are integral to the health care system’s response to acute and ongoing crises, including pandemics, natural disasters, and other public health emergencies. Their involvement spans all phases of crisis management, from preparedness and prevention to response and recovery. This review highlights the multifaceted roles nurses play in disaster scenarios, focusing on their clinical, leadership, and communication skills, as well as their ability to support mental health. It also addresses the urgent need for increased education, training, and resources to enhance nurses’ crisis management capabilities. Furthermore, it examines the challenges nurses have faced in responding to past health crises, such as SARS, H1N1, and COVID-19, and the lessons learned from these experiences. By assessing the competencies required for effective crisis response and the contributions of professional nursing organizations, this study calls for transformation of nursing education, policy, and practice to ensure nurses are prepared for future crises. The findings underscore the importance of nurses' role in saving lives, reducing suffering, and ensuring the resilience of health systems in times of disaster and crisis.