EHR Adoption in Saudi Arabia: Privacy, Security, and Patient Trust

Abstract

The adoption of electronic health records (EHRs) in Saudi Arabia has gained significant momentum in recent years. However, concerns regarding privacy, security, and patient trust have emerged as critical challenges hindering the widespread implementation of EHRs. This study aims to identify and address these challenges based on a comprehensive review of relevant literature. The findings reveal that while Saudi Arabia has made notable progress in enhancing EHR security through privacy regulations and confidentiality guidelines, gaps persist in the implementation of advanced e-security features and policies across clinical and non-clinical electronic systems. Factors such as unauthorized access to patient records, resistance to change among medical staff, and inadequate training on secure EHR usage pose significant barriers to adoption. Additionally, the increasing frequency of cyberattacks targeting patient data in the Saudi health care system underscores the urgent need for robust cybersecurity measures. The study highlights the importance of patient trust and the role of social determinants in shaping health care consumers' intentions to adopt EHRs. Recommendations include launching public awareness campaigns, investing in advanced cybersecurity tools, providing mandatory EHR training for health care professionals, and addressing cultural and skill gaps. By implementing these strategies and fostering patient trust, Saudi Arabia can overcome the challenges associated with EHR adoption and pave the way for a secure and confidential digital health care future.