Assessing the Relationship Between Coordination Among Radiology Specialists, X-ray Technicians, and General Practitioners and Workflow Efficiency in Healthcare Facilities in KSA: A Qualitative Study

Abstract

Effective coordination among healthcare professionals is crucial for efficient workflow and high-quality patient care. This qualitative study explores the relationship between coordination among radiology specialists, X-ray technicians, and general practitioners and workflow efficiency in healthcare facilities in the Kingdom of Saudi Arabia (KSA). Through semi-structured interviews with healthcare professionals from these groups, the study aims to identify the factors that facilitate or hinder coordination and their impact on workflow processes. The findings reveal that effective communication, clear role definitions, and standardized protocols are key factors that promote coordination and workflow efficiency. However, challenges such as workload pressures, technology limitations, and hierarchical structures can impede coordination and lead to delays and inefficiencies. The study provides valuable insights into the complex dynamics of interprofessional coordination in radiology services and offers recommendations for healthcare organizations to optimize coordination and improve workflow efficiency.