Perceptions of Role Boundaries and Collaborative Practice Among Nursing Technicians and Pharmacy Technicians: A Qualitative Study in Hafr Al-Batin

Abstract

Effective collaboration between nursing technicians and pharmacy technicians is crucial for ensuring safe and efficient patient care. However, there is limited research on how these professionals perceive their role boundaries and collaborative practices, particularly in the context of Saudi Arabia. This qualitative study aimed to explore the perceptions of nursing technicians and pharmacy technicians regarding their role boundaries and collaborative practices in Hafr Al-Batin, Saudi Arabia. Semi-structured interviews were conducted with 12 nursing technicians and 12 pharmacy technicians from various healthcare settings. Thematic analysis of the interview data revealed four main themes: (1) the importance of clear role definitions and communication, (2) the benefits and challenges of collaboration, (3) the impact of organizational culture and support, and (4) the need for interprofessional education and training. Participants emphasized the significance of having clear and distinct roles, while also recognizing the value of collaboration in improving patient outcomes and system efficiency. They identified several barriers to effective collaboration, including role ambiguity, power imbalances, and lack of mutual trust and respect. Participants also highlighted the influence of organizational factors, such as management support and resource availability, on their ability to collaborate effectively. Additionally, they expressed the need for more interprofessional education and training opportunities to enhance their collaborative skills and understanding of each other's roles. The findings suggest that clarifying role boundaries, fostering a collaborative organizational culture, and providing interprofessional education and training are essential for promoting effective collaboration between nursing technicians and pharmacy technicians in Hafr Al-Batin.