Evaluating the Efficacy of Collaborative Dental Care Approaches Across Multiple Ministry of Health Facilities in Hafr Al-Batin: A Qualitative Study on Patient Outcomes and Satisfaction

Abstract

Collaborative dental care approaches have gained traction in recent years as a means to improve patient outcomes and satisfaction. This qualitative study explores the efficacy of collaborative dental care approaches across multiple Ministry of Health facilities in Hafr Al-Batin, Saudi Arabia, focusing on patient outcomes and satisfaction. Semi-structured interviews were conducted with 30 patients who had received collaborative dental care at various facilities. Thematic analysis was used to identify key themes related to patients' experiences, perceived outcomes, and satisfaction with the collaborative care approach. The findings revealed that patients experienced improved access to comprehensive dental care, enhanced communication and coordination among dental professionals, and increased confidence in the quality of care received. Patients also reported positive outcomes, such as reduced wait times, more efficient treatment plans, and better overall oral health. However, some challenges were identified, including navigating multiple facilities and inconsistencies in care protocols across different settings. The study highlights the potential of collaborative dental care approaches to improve patient outcomes and satisfaction in the context of Ministry of Health facilities in Hafr Al-Batin, while also identifying areas for improvement and standardization. The insights gained from this study can inform the development and refinement of collaborative dental care models to optimize patient experiences and outcomes.