The nurse-patient relationship is positively correlated with patient satisfaction with nurses' care
DOI:
https://doi.org/10.63278/jicrcr.vi.1602Abstract
Background: Humanistic care is central to nursing practice, significantly influencing the nurse-patient relationship, patient satisfaction, and overall quality of care. However, research on the direct correlation between relational care and nursing care satisfaction remains limited. This study explores the relationship between nurse-patient relational care and patient satisfaction with nursing services, aiming to inform the development of relationship-based care models.
Methods:This study was conducted , using multi-stage stratified sampling across several hospitals. The study involved 350 valid responses collected. Data were gathered using the Nursing Care Satisfaction Scale and the Relational Care Scale. Statistical analysis, including Pearson correlation and hierarchical linear regression, was performed to assess the relationship between relational care and nursing care satisfaction.
Results: The average score for nurse-patient relational care was 4.38 ± 0.57, while the average satisfaction score with nursing care was 5.40 ± 0.86. A positive correlation was found between relational care and nursing care satisfaction (r = 0.35–0.37, p < 0.01). The dimensions of care, trust, and professional ethics significantly predicted nursing care satisfaction, after controlling for demographic factors such as age and region.
Conclusion: A positive nurse-patient relationship is closely associated with higher patient satisfaction with nursing care. This study highlights the importance of relational care in enhancing patient satisfaction and emphasizes the need for comprehensive approaches, including improved nursing education, humanistic care training, and hospital management, to further enhance the quality of nursing care. Future research should expand to different hospital departments to assess the effectiveness of these initiatives.
