Imaging in the Digital Age: Addressing Information Technology Crises Faced by Radiology and X-Ray Technicians

Abstract

X-ray and radiology technicians face significant information technology (IT)-related crises, particularly as healthcare systems transition from traditional analogue methods to digital platforms. The integration of advanced technologies such as Picture Archiving and Communication Systems (PACS), Radiology Information Systems (RIS), and Artificial Intelligence (AI) has improved diagnostic accuracy and operational efficiency but has also introduced new challenges. These include system incompatibility, software integration issues, steep learning curves, and cybersecurity threats, all of which disrupt workflow and affect patient care. This review explores these IT crises, focusing on the difficulties radiology technicians face in adapting to digital technologies, mitigating cybersecurity risks, and balancing manual and automated processes. It also emphasizes the role of continuous training, effective collaboration between IT professionals and healthcare providers, and the strategic adoption of new technologies to address these challenges. The review concludes with recommendations to improve IT system reliability and security, thereby enhancing the overall effectiveness of radiology services.
Aim of the Work:
The aim of this review is to critically examine the information technology crises faced by X-ray and radiology technicians in modern healthcare settings. The work seeks to identify the key IT-related challenges, including issues with system integration, cybersecurity risks, the adoption of advanced technologies, and the balance between manual and automated processes. By analyzing these challenges, the review aims to provide practical recommendations for overcoming these barriers, with a focus on improving technician training, enhancing system reliability, and fostering collaboration between radiology and IT professionals. Ultimately, this review aims to support the development of strategies that ensure the efficient, secure, and effective use of IT in radiology, benefiting both healthcare providers and patients.