Incidence of workplace violence against Nursing in Eastern Province, KSA

Abstract

Purpose: Workplace violence in emergency departments and outpatient clinics is a significant problem worldwide. This study aimed to identify the percentage of nurses Who were exposed to Violence, its sources, and factors influencing experiences of Violence and reporting them.
Research methods: The study was conducted between September and December 2023 in the emergency departments and outpatient clinics of three hospitals in Dammam, Eastern Province, Saudi Arabia. Data were collected from 130 nurses Working in these departments. A descriptive questionnaire was used; it consisted of 27 items about types of Violence, their sources, and ways to confront it. Behaviors.
Results: 51.5% of the participants were exposed to Violence, 11.5% of them to Physical assault, 31.6% of them to verbal abuse, and 40% of them to verbal threats.Patient companions were responsible in 54% of Violence. The most common reactions To Violence were sadness and lack of concentration. "Fear" was the most common Coping method among nurses.
The study showed that 4.6% of Participants who were exposed to physical attacks and
Verbal threats did not report the incidence of Violence to managers, as 40% did not Have a reporting system.
Conclusion: Based on the study findings, it is suggested that each hospital establish a Reliable reporting system, as well as provide a comprehensive program of support Services for nurses who have been assaulted.