Addressing Burnout Among Nursing Technicians: A Qualitative Investigation of Innovative Support Strategies in Saudi Arabian Hospitals

Abstract

Burnout among nursing technicians is a significant challenge in Saudi Arabian healthcare, impacting both employee well-being and patient care quality. This qualitative study explores innovative support strategies to address burnout and promote resilience in this critical workforce. Semi-structured interviews were conducted with 25 nursing technicians from various hospitals across Saudi Arabia. Thematic analysis revealed four key themes: (1) fostering a supportive work environment, (2) enhancing professional development opportunities, (3) promoting work-life balance, and (4) recognizing and rewarding employee contributions. The findings suggest that a multifaceted approach, encompassing organizational, interpersonal, and individual-level interventions, is necessary to effectively mitigate burnout and improve the well-being of nursing technicians in Saudi Arabian hospitals. This study contributes to the growing body of research on burnout prevention and offers practical insights for healthcare leaders and policymakers to develop targeted support strategies for this essential workforce.