Assess Medical secretary and Nurses’ experiences of blood sample collection from children

Abstract

Background: Blood sample collection in pediatric settings is essential for accurate diagnosis and treatment but is often fraught with challenges. Pre-analytical errors, which account for a significant portion of sampling mistakes, can negatively affect patient safety and care quality. Despite the critical role of medical secretary and Nurses in pediatric blood sampling, limited research exists on their experiences, particularly concerning pre-analytical errors.
Methods: This qualitative study utilized thematic content analysis to explore pediatric medical secretary and Nurses ' experiences with blood sample collection. Data were collected through three focus group interviews with medical secretary and Nurses from two pediatric hospitals. The participants included medical secretary and Nurses with varied experience in pediatric care. Thematic analysis was performed using a reflexive approach to identify patterns and themes from the data.
Results: Four subthemes emerged from the focus group discussions: 1) Medical secretary and Nurses ’ frustration with unsuccessful samplings, 2) The importance of teamwork in improving the sampling process, 3) Preference for venous blood sampling as the best option, and 4) Medical secretary and Nurses ' need for further skills development in pediatric blood sampling. Medical secretary and Nurses highlighted the emotional and technical challenges associated with blood collection, including difficulties in establishing trust with children, ethical dilemmas, and the influence of parents' reactions.
Conclusion: Pediatric blood sampling presents significant challenges for medical secretary and Nurses , including technical difficulties and emotional stress. Teamwork and proper communication with parents were identified as key factors for improving the process. Medical secretary and Nurses expressed a need for more targeted training and education to address the complexities of pediatric blood sampling, suggesting that further professional development is crucial to enhancing care quality and reducing pre-analytical errors.