The Role of Emergency Technicians in Improving Healthcare Outcomes: Performance Challenges and Development Avenues: A Systematic Review

Abstract

Emergency medical technicians (EMTs) play a pivotal role in the continuum of healthcare by serving as the first responders to medical emergencies. Their responsibilities range from providing prehospital care to stabilizing patients in critical conditions, ensuring the timely delivery of life-saving interventions. As the frontline of emergency medical services (EMS), EMTs significantly influence healthcare outcomes, particularly in scenarios where immediate medical attention can mean the difference between life and death. Consequently, their performance has a profound impact on patient survival rates, recovery times, and overall satisfaction with healthcare systems [1].
Globally, the increasing demand for emergency care services has highlighted the importance of EMTs in bridging gaps between prehospital care and hospital-based treatment. With the rise in chronic diseases, trauma cases, and public health crises such as pandemics, the scope and complexity of EMT responsibilities have expanded [2]. This evolution requires EMTs to operate effectively in dynamic and high-pressure environments, often with limited resources. Despite their critical role, EMTs face numerous performance challenges, including physical and mental stress, inadequate training, logistical constraints, and systemic barriers within healthcare delivery models.