Assessing the Knowledge and Practices of Pharmacy Assistants in Handling and Managing High-Risk Medications in Community Pharmacies in Saudi Arabia

Abstract

Pharmacy assistants play a crucial role in the handling and management of high-risk medications in community pharmacies. This study aimed to assess the knowledge and practices of pharmacy assistants in Saudi Arabia regarding high-risk medications. A cross-sectional survey was conducted among 500 pharmacy assistants working in community pharmacies across five major cities in Saudi Arabia. The survey questionnaire consisted of sections assessing knowledge of high-risk medications, practices in handling and managing these medications, and challenges faced. Results showed that while 78% of pharmacy assistants had adequate knowledge about high-risk medications, only 62% reported following best practices consistently. Common gaps identified included inadequate double-checking procedures, lack of standardized documentation, and insufficient patient education. Challenges reported were high workload, lack of training, and limited access to medication safety resources. This study highlights the need for targeted training programs, standardized protocols, and improved medication safety practices for pharmacy assistants to optimize the safe handling and management of high-risk medications in community pharmacies in Saudi Arabia.