Assessing the Feasibility and Acceptability of Implementing a Peer Review Program for Quality Assurance in Radiology Reporting: A Qualitative Study of Radiology Technicians' Perspectives in Saudi Arabian Healthcare Settings

Abstract

Purpose: This qualitative study aimed to assess the feasibility and acceptability of implementing a peer review program for quality assurance in radiology reporting based on the perspectives of radiology technicians working in Saudi Arabian healthcare settings.
Methods: Semi-structured interviews were conducted with 25 radiology technicians purposively sampled from 5 hospitals in Saudi Arabia. Interview questions explored technicians' views on the potential benefits, challenges, and logistics of a peer review program. Thematic analysis was used to identify key themes from the interview data.
Results: Participants recognized several potential benefits of peer review, including improving report accuracy, enhancing technician skills through feedback, and increasing patient safety. However, they also noted challenges such as time constraints, interpersonal conflicts, and lack of anonymity. Technicians emphasized the importance of a well-structured, objective peer review process focused on quality improvement rather than individual performance assessment.
Conclusion: Implementing a radiology peer review program was perceived as feasible and acceptable by Saudi Arabian radiology technicians, provided that the program is efficiently designed, non-punitive in nature, and supported by organizational leadership. Addressing identified challenges and technician recommendations will be vital for ensuring the program's effectiveness and sustainability.