The Role of Health Assistance in Enhancing Patient Care

Abstract

Background
Health assistance plays a crucial role in improving the health outcome of patients and providing adequate care by helping them access high quality healthcare services so that both their health and care outcome can be improved. This paper has explored the role of health assistance in enhancing patient care.
Methods
This paper followed a mixed method study design which used a combination of primary surveys as quantitative methods and systematic literature review of articles as secondary qualitative methods.
Results
The results have shown that health assistance provision by health care assistants have positive correlation with improved patient care and experiences. It has also been found that provision of health assistance can be impacted due to a range of barriers such as lack of resources, peer support and administrative workload.
Conclusion
Health assistance plays a positive role in improving the patient experience as well as the care process by improving patients’ access to healthcare services and it is mainly the healthcareassistance who offer high-quality healthcare assistance to patients.