CEDEÑO-GAVILANEZ SHEYLA GRACIELA, BRAVO-SANTANA VERÓNICA PIEDAD. Public Policies Aimed at the Quality of Service in Ecuadorian Heis. Study Unit: Pontificia Universidad Católica Del Ecuador Sede Manabí . Journal of International Crisis and Risk Communication Research , [S. l.], p. 578–594, 2024. DOI: 10.63278/jicrcr.vi.413. Disponível em: https://jicrcr.com/index.php/jicrcr/article/view/413. Acesso em: 12 mar. 2026.