SOO KWANG OH; KYUNG-HYAN YOO; JENNIFER OWLETT. Focusing on the “Public” in Public Relations: The Importance of Person-Centered Messages (PCMs) in Crisis Communication on Twitter. Journal of International Crisis and Risk Communication Research , [S. l.], v. 4, n. 1, p. 93–128, 2021. DOI: 10.70135/jicrcr.v4i1.41. Disponível em: https://jicrcr.com/index.php/jicrcr/article/view/41. Acesso em: 11 mar. 2026.