BITRA, Sai Kumar. The Convergence Revolution: How Multimodal AI Is Transforming Enterprise Customer Engagement. Journal of International Crisis and Risk Communication Research , [S. l.], p. 246–252, 2025. DOI: 10.63278/jicrcr.vi.3351. Disponível em: https://jicrcr.com/index.php/jicrcr/article/view/3351. Acesso em: 31 may. 2026.