MR. RADHAKRISHNAN ARIKRISHNA PERUMAL. AI-Driven Communication Strategies in Insurance Crisis Management: Enhancing Claims Processing and Fraud Detection. Journal of International Crisis and Risk Communication Research , [S. l.], p. 221–240, 2023. DOI: 10.63278/jicrcr.vi.3077. Disponível em: https://jicrcr.com/index.php/jicrcr/article/view/3077. Acesso em: 21 oct. 2025.