ÁLVARO ENRIQUE SANTAMARÍA ESCOBAR , AYLIN PATRICIA PERTUZ MARTÍNEZ , JOHN ARTURO BUELVAS PARRA. Organizational Culture and Service Quality: An Analysis of the Hotel Sector in Colombia. Journal of International Crisis and Risk Communication Research , [S. l.], p. 72–85, 2024. DOI: 10.63278/jicrcr.vi.2893. Disponível em: https://jicrcr.com/index.php/jicrcr/article/view/2893. Acesso em: 26 oct. 2025.